Check our the most frequently asked questions by Za.National-Lottery.com users below. If your question hasn't been answered, feel free to get in touch with us and we'll do our best to help you.
Head over to the Results page, where winning numbers are updated for each of South Africa's games soon after each draw.
No, we're unfortunately not able to check tickets individually. You can check your tickets against the winning numbers on the Results page, or use the individual lottery checkers available on the site:
The way you claim a prize depends on the amount won and where you played (online, in-store or via a banking App).
For full details on claims procedures, visit the How to Claim page.
It's not possible to create an account at Za.National-Lottery.com. If you have an account with the National Lottery, you will need to visit their website to access your account and wallet.
If you have played any of South Africa's lotteries through a banking App such as Nedbank, Standard Bank or Absa, and have an issue relating to deposits or prize payments, you should contact the bank or Ithuba National Lottery directly for assistance.
Yes. There are a number of international lotteries that can be played from South Africa online. To do so, visit the Jackpots page and click the 'Play' button next to your chosen game. Any games listed on the Jackpots page are available for South Africans to play.
You will be taken to a trusted and regulated website to securely buy tickets for your chosen lottery. Once you have created your account, you can pick your numbers and pay for your tickets. Don't worry about missing out on a prize - you'll be notified automatically via email in the event of a win.
If you believe you have received a scam communication, you should not provide the potential scammer with any personal or financial information.
Scammers will often portray a sense of urgency, in an attempt to pressure you into divulging personal or financial details.
If you have not bought a ticket for a lottery game, whether it's a South African lottery or an international lottery, it is not possible to win a prize. The only way you can win a prize in a lottery is by purchasing a ticket.
If you have received a letter or email that looks poorly put together with various different lottery logos, along with grammatical errors, it is a scam.
If you have given any financial/banking details to a scammer or someone that you later believe to be a scammer, you should inform your bank as soon as possible.
For more information, visit the scams page.
It's much faster and more convenient to reach us online - we'll always aim to respond to you as soon as possible.
Take That Ltd
As National-Lottery.com is an independent results service for National Lotteries around the World, we are not a lottery operator. As such, we ask that you do not post any lottery tickets to this address, as we cannot process them. If you have a winning ticket, you should contact your National Lottery directly to claim.
Contact Your National Lottery Directly
0800 484 822Monday - Saturday 06:00 - 23:00
Sunday 06:00 - 21:00
- Bloemfontein: Shop 38 Bloemfontein Plaza, C/O Charlotte Maxeke & East Burger Streets, Bloemfontein
- Eastern Cape: 164 Cape Road, Mill Park, Port Elizabeth
- KZN: First Floor, 85 Richefond Circle, Umhlanga Ridgeside
- Gauteng: 14A Charles Crescent, Eastgate Ext.4, Sandton
- Limpopo: 15 Hans van Rensburg Street, Polokwane
- Mpumalanga: 99 Jacaranda Str, West Acres, Nelspruit
- North West: 34A Marais Street, Rustenburg
- Western Cape: 200 Main Road, Claremont, Cape Town